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The Laundry Doctor
The Laundry Doctor’s Inbox
Originally posted -Feb 01, 2013 Since I opened my coin laundry, and especially since I started writing for PlanetLaundry, I notice that the Laundry Doctor receives quite of bit of e-mail – from laundry owners and laundry "doers" alike – asking my advice on everything...
Top Targets
Originally posted - Jun 20, 2012 Drive around your marketplace. Most likely, there's a hair salon on seemingly every corner. And hair salons can become great commercial clients. Many salons work with large commercial laundries, due to the great number of dirty towels...
The Doctor’s Diagnoses
Originally posted - Dec 27, 2013 I recently conducted a webinar for the Coin Laundry Association, dealing with commercial stain removal. After my presentation, I received a number of great questions from the attendees, so I thought I would share of few of them here...
Wash With Wally
Wash with Wally: Oil-Based vs. Water-Based Stains, Uniform Rental and More…
Is there a way of determining whether a stain is oil-based or water-based before I launder the garment? The only way you can determine that is by laundering both types of stains year after year. Visually, there is no way to tell the difference. Some water-based stains...
Wash with Wally: The Keys to Cleaning White Items
At my laundry, we do a lot of commercial and residential drop-off laundry. Unfortunately, I have a tough time getting white socks to look really white. Any suggestions? Also, we wash white towels for a local physical therapist. We routinely receive towels with makeup...
Wash with Wally: Replacing Old Washers, Installing Tankless Water Heaters and More…
I’m in the process of replacing my old washers with new energy-efficient units. What are the advantages and disadvantages of these new machines, and will I really save money on my utilities? Yes, you will save money on your utility costs. The new washers have more...
The Business Mind
‘Dig Your Well Before You’re Thirsty’
And Five Other Useful Observations on Life and the Laundry Business As I have mentioned before, I am continually intrigued by what thoughtful, introspective and accomplished individuals from all avenues of life have to say. As a result, I continue to collect their...
The Power of Optimism
11 Strategic Steps for Developing a More Positive Outlook on Life and Business Permit me to set the stage for this article with a fascinating true story… The winters in Michigan can be frigid – and the winter of 1994 was no exception. As a result, Dale...
Get ‘Psyched’ Up!
Here Are Five Fascinating Psychological Tidbits to Help Strengthen Your Business Mind… And Boost Your Laundry Operation Having a few degrees in psychology, I tend to be curious about human behavior – especially within the business world. And I’m a...
Viewpoint
A Healthy Obsession
As it is with many, if not most, small-business owners, I'm almost obsessive when it comes to tracking the financial health of my business. From the beginning, I have insisted on collecting daily – first at one location, and now three. Fortunately, with two sons...
Sharpen Your Business Focus in 2015
January 2015 It's my pleasure to be able to serve as your chairman of the Coin Laundry Association's Board of Directors for 2015. I've spent the last 10 years on the board and have had the opportunity to meet many successful people in our great industry – store...
The More People …. The More Dirty Clothes
"Demography is destiny." - William H. Frey, author of "Diversity Explosion: How New Racial Demographics are Re-making America" In the midst of the New Year's Eve hoopla, I came across a tweet in my Twitter timeline from the U.S. Census Bureau. The message exalted the...
Digital Marketing
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