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The Laundry Doctor

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Wash With Wally

Wash with Wally: Removing Adhesives

Originally posted - Oct 23, 2014 I have a drop-off customer who occasionally brings in garments with glue-type marks on them. What is the best way to remove adhesives? There are various types of glues and adhesives. Some of them are rubber-based, and some are...

Wash with Wally: Removing Ink Stains

Originally posted - Aug 30, 2012 At my small laundromat, I often have a problem with customers washing and drying their clothes with ballpoint pens in the pockets. This has created a major staining problem in my dryer drums. I have used rubbing alcohol and hair spray...

Wash with Wally: Fragrances and Scents

Originally posted - Dec 10, 2014 I have a question about fragrances and scents. Is there any way to add something different to the wash to get it smelling fresh, aside from the normal scented detergents or fabric softeners? Sometimes I wish there was something to add...

The Business Mind

Shaping Perceptions

Orignally posted - Sep 28, 2012 Every small business – including your self-service laundry – reflects the personal ethics, values and specific work habits of its owner. Your "business aura" is an exact mirror image of you, the owner. And the people who patronize your...

Crossing Paths

Originally posted - May 07, 2012 Those of you familiar with comedian Steven Wright have probably heard his hilarious one-liner about a man who asks a parachutist if he ever finds it frightening to jump out of airplanes - to which the parachutist deadpans: "I'm not...

Philosophers in the Gift Shop

Originally posted - Feb 13, 2012 Every Sunday, I work as a volunteer in the emergency department of a major hospital in the Detroit area. This particular hospital happens to have an extraordinary gift shop. One of the best features of this shop is its amazing...