Columns
The Laundry Doctor
The Ozone Revolution
If You Haven't Thought About Adding Ozone Injection to Your Laundry Operation, Now Is the Time to Start Considering It I was in my office at my store recently when one of my attendants came in and told me there was someone there who wanted to speak with me. As it...
Finding Your Comforter Zone
The Finer Points of Washing, Drying and Processing Comforters For the next few months, my store will be inundated with customers bringing us their comforters to wash. Comforter cleaning has grown to become a sizable segment of my operation, and it can be a hugely...
Into the Mix
To Co-Mingle Wash-Dry-Fold Loads or Not? With Today's Larger Equipment, That Question Very Likely is Moot The key to a successful wash-dry-fold service is doing a better job than your customers can do for themselves. And, in past columns, we've discussed various ways...
Wash With Wally
Wash with Wally: Conserving Water, Adjusting Business Hours and More….
My water and sewer costs are going through the roof. In addition to purchasing new, more energy-efficient equipment, what are some other actions I can take to better conserve water? One of the biggest water wasters in a self-service laundry can be a malfunctioning...
Wash with Wally: Removing Sunscreen Stains
I recently had a wash-dry-fold customer bring in several shirts with a distinct rosy stain around the necklines and down the fronts. We’ve determined that the stains were caused by sunscreen. All efforts to remove the stains have failed. Do you have a suggestion for...
Wash with Wally: Tackling Dirty Football Uniforms
I own a self-service laundry, and one of my clients is our local high school. We wash the football team’s uniforms during the season. We’re located in “red dirt country,” which presents its own challenges when it comes to getting those uniforms clean. However, last...
The Business Mind
Making Your Advertising Stand Out
Being Intuitive, Innovative and Truthful Will Help Your Ads Cut Through All of Today’s Promotional Clutter The amount of advertising that bombards us these days is astronomical. All of us are constantly deluged with promotional messages – on our computers, on our...
Going Beyond ‘Average’
Here’s How to Separate Your Laundry Business from the Other Stores in Your Marketplace Of all the endeavors that people participate in, very few of their performances can realistically be described as “iconic.” That’s true in sports, business, professions, and tens of...
The Obstacle Becomes the Way
Dealing with the Challenges of Business Ownership "One of the secrets of life is to turn stumbling blocks into stepping stones." – Jack Penn, plastic surgeon, sculptor and author Eight years ago, I wrote an article that appeared in PlanetLaundry magazine and was...
Viewpoint
Retooling: The Gateway to a Stronger Industry
For the past year or so, I’ve been traveling the country giving presentations on how to become a better, more successful laundry operator. I’ve been talking to store owners, distributors… basically, anyone who will listen. I’ve gone to Coin Laundry Association events,...
Reimagining Our Future Potential
Welcome to 2017! I’m honored to be serving as your Chairman of the Board for what I envision will be a historic year for the Coin Laundry Association. For the first time, we are embarking on a comprehensive process to reimagine the future potential of our trade...
Thoughts on 2016 and Beyond
As 2016 comes to an end, I’d like to extend my thanks to everyone involved with the Coin Laundry Association for the hard work they do every day and the contributions they’ve made – and continue to make – to strengthen and improve our industry....
Digital Marketing
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