Columns
The Laundry Doctor
WDF 101: Back to Basics, Part 3
Here's Why Choosing Your Detergent and Landing a Few Commercial Accounts Are Critical Factors for Your New Wash-Dry-Fold Business[This is the third and final installment in a series on running a successful wash-dry-fold service.]Thus far in this series on offering a...
WDF 101: Back to Basics, Part 2
Consistently Folding and Professionally Packaging Your Customers' Garments Are Keys to a Successful Wash-Dry-Fold Business[This is the second in a series on running a successful wash-dry-fold service. Part One appeared in the April issue.]Last time, I discussed how to...
WDF 101: Back to Basics
Here's What to Consider Before Launching Your Wash-Dry-Fold Service[This is the first in a series of columns on running a successful wash-dry-fold business.]I've been receiving a lot of phone calls lately from new laundry operators just getting into the industry –...
Wash With Wally
Wash with Wally: The Importance of Rinse Cycles
Due to the high cost of water, I recently eliminated the last two rinses on all of my washers. My machines are now set to deliver a prewash, a wash cycle, and one rinse cycle. Did I make a mistake, or is everyone doing this these days? Honestly, I don’t know of any...
Wash with Wally: Increasing Store Capacity, Removing Musty Odors, More…
I'm having trouble removing a musty odor from some of my drop-off customers' garments. What's the problem, and more importantly what's the solution?Most likely, the problem is with the materials that are being used by the garment manufacturers. Today, most cotton...
Wash with Wally: Drop-Off Drycleaning, Scented Detergents and More…
I service a commercial account that has just purchased some rather inexpensive, polyester table clothes that wrinkle when washed. Even the client admits that she bought an inferior product.We pretreat these items, wash them in warm water with Tide (no bleach or...
The Business Mind
True Enough!
Seven Business (and Non-Business) Truisms That Can Be Applied Directly to Your Laundry OperationVirtually everyone you run into knows something you don't.Think about that for a moment. With more than 300 million people in the United States, there are literally...
All in the Family
The Psychodynamics of the Family-Owned Laundry Business – And How to Keep Yours Running Smoothly and EfficientlyMy guess is that early on nearly all small businesses were family-run businesses, especially in smaller towns. Since then, we've evolved from there to...
Taking the Scientific Approach
How to Leverage Today’s Neuroscience Research When Running Your Laundry Business The world of science is ablaze – hotter than ever before in recorded history. Modern-day research is uncovering useful and practical information at supersonic speed in so many areas....