Columns
The Laundry Doctor
Meeting the Demand for On-Demand Laundry
Here's a Look at Four of the Industry's Leading App-Based Players Last month, I touched on the growth of app-based, on-demand laundry businesses, along with the general public's increased awareness of such services. In this column, I'd like to discuss a few of the...
When ‘App-ortunity’ Strikes…
Consumer Awareness of On-Demand, App-Based Laundry Services is Growing – And That May Change the Game for Many Operators Early last year, this magazine published an in-depth cover story examining the on-demand home delivery and locker-based drop-off models that were...
The Ozone Revolution
If You Haven't Thought About Adding Ozone Injection to Your Laundry Operation, Now Is the Time to Start Considering It I was in my office at my store recently when one of my attendants came in and told me there was someone there who wanted to speak with me. As it...
Wash With Wally
Wash with Wally: Conserving Water, Adjusting Business Hours and More….
My water and sewer costs are going through the roof. In addition to purchasing new, more energy-efficient equipment, what are some other actions I can take to better conserve water? One of the biggest water wasters in a self-service laundry can be a malfunctioning...
Wash with Wally: Removing Sunscreen Stains
I recently had a wash-dry-fold customer bring in several shirts with a distinct rosy stain around the necklines and down the fronts. We’ve determined that the stains were caused by sunscreen. All efforts to remove the stains have failed. Do you have a suggestion for...
Wash with Wally: Tackling Dirty Football Uniforms
I own a self-service laundry, and one of my clients is our local high school. We wash the football team’s uniforms during the season. We’re located in “red dirt country,” which presents its own challenges when it comes to getting those uniforms clean. However, last...
The Business Mind
Going Beyond ‘Average’
Here’s How to Separate Your Laundry Business from the Other Stores in Your Marketplace Of all the endeavors that people participate in, very few of their performances can realistically be described as “iconic.” That’s true in sports, business, professions, and tens of...
The Obstacle Becomes the Way
Dealing with the Challenges of Business Ownership "One of the secrets of life is to turn stumbling blocks into stepping stones." – Jack Penn, plastic surgeon, sculptor and author Eight years ago, I wrote an article that appeared in PlanetLaundry magazine and was...
Are You a Good Role Model?
Success in the Workplace Leads to Success in the Marketplace Did you know that the strategies you use as a laundry owner in your workplace dictate employee performance and their specific behaviors toward your customers? This article is about you, the laundry owner,...
Viewpoint
Clean 2017: Las Vegas (or Silicon Valley?)
"Let's go invent tomorrow instead of worrying about what happened yesterday." – Steve Jobs Of course, the industry's largest biennial gathering is coming to Las Vegas next month. But, you would be forgiven for mistaking the acres of new equipment, products and...
Dollar Coin Only Store with Larry Adamski
The Dollar Coin issue is always a hot topic so I thought I would talk with one of the pioneers (maybe THE Pioneer) of dollar coins in Laundromats Larry Adamski , owner of Muskegon Laundromat in Muskegon, Michigan. Larry has over 45 years experience as a Laundromat...
Retooling: The Gateway to a Stronger Industry
For the past year or so, I’ve been traveling the country giving presentations on how to become a better, more successful laundry operator. I’ve been talking to store owners, distributors… basically, anyone who will listen. I’ve gone to Coin Laundry Association events,...
Digital Marketing
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